WE OFFER COMPLIMENTARY REPLACEMENT FOR UP TO 2 YEARS.

            Our commitment to craftsmanship ensures that every piece we craft is built to last and worthy of becoming a cherished heirloom. In the rare event of manufacturing defects leading to breakage, we offer a complimentary replacement for up to 2 years, subject to inspection. Please note that our warranty does not cover accidental damage, lost items, or normal wear and tear, such as scratches from daily use, broken chains or discolouration of white gold*. Instances of improper use, storage, or modifications made by a third party are also not covered. Rest assured, our dedication to durability and craftsmanship remains unwavering in every piece we create. 

*Kindly note: Transparency and honesty are paramount to us at Namiri. It's essential to shed light on an aspect often overlooked in the jewellery retail space: the composition of white gold. White gold is an alloy of gold mixed with white metals like palladium, initially displaying a pale yellow or grey hue. To achieve its bright white appearance, white gold undergoes rhodium plating, a common practice worldwide. However, this plating may wear off over time, revealing the white gold's underlying colour. Periodic re-plating is recommended to maintain its brilliance. Despite our use of high-quality alloys without nickel, it's crucial to understand that this natural process is not indicative of a defective piece but is inherent to white gold and considered normal wear and tear.